About smart connect

Over 50 years experience in business telecoms

Based In Bournemouth, Dorset, owners Neil Marshall and Adam Snowden formed Smart Connect Ltd in 2003. Together we have over 50 years experience of working within the telecoms industry.​

Smart Connect  specialise in Samsung Business Telephone Systems and other Telephone Systems from traditional fixed lines, VOIP and IP telephone systems to hosted telephony, with a large portfolio of products and associated services.​In today's fast paced commercial world it can be difficult to establish reliable relationships with suppliers.  

Smart Connect Ltd recognises this which is why providing excellent customer service and maximising customer retention are the top priorities of our business plans.​Within the ever changing telecoms market , our aim at Smart Connect Ltd is to supply  our customers with the best, most appropriate services available at the best price. As technology improves, the cost of hardware and services such as call and line rates are reducing, so if you are using an older telephone system  the chances are you are  paying more than you need to.

As every business requirement is different we are  able to build bespoke solutions from our comprehensive range of systems, offering an effective, affordable solution for any size organisation. So, whether you are a start up, small office, a head office or a branch of a larger organisation , we can build the right solution for you.

A Personal approach to customer support

Experience true customer care

We value our customers and continually strive to provide the best service we can. Here are some of our recent customer reviews.
Rated Excellent on Google Reviews
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Smart Connect are excellent to work with. The guys are hugely knowledgeable and always offer solutions in a polite, professional and timely manner. I would highly recommend and am happy to confirm that we will continue to use them as our Telecoms Provider for many years to come.

Trevor Davenport
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Worked with Adam and the team at Smart Connect for over 15 years. Consistant, reliable, honest service and advice.

Richard Smeed
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Smart Connect are one of our favourite suppliers.  I know that I don't have to worry about anything, as they manage the account with professionalism.  It has been really useful having a friendly, knowledgeable team to work with.  I highly recommend them.

Heather Brewer
J&G Environmental
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I have worked with Smart Connect for just over a year and I have always found them to be helpful, reliable and efficient. I wouldn't hesitate in recommending them as their service has always been first class.

Matt Owens
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Smart Connect have provided us with a first class service for well over a decade.  Originally they provided the telephone system only but in the end they took over the management of the telephone lines too as they are so much easier to deal with than the larger more well known companies

Christchurch Orthodontics
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Running a 24 hour call centre means a modern, reliable and robust phone system is essential to our business.  We switched to Smart Connect back in 2013 and it’s a decision we are very, very happy with! We cannot fault the system they have provided, superb service all round.

Jon Evans
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We've been using Smart Connect for our office phone systems for over 5 years now and they are always available to help if and when needed, ensuring smooth operation of our vital phone and internet services. Thank you!

Andy Castle