As a 24 hour call centre a modern, reliable and robust phone system is vital to our business needs.
After speaking to several other Telecom Companies we decided to make the switch to Smart Connect in 2013 and it’s a decision we are very happy with!
We cannot fault the system they have provided and on the very, very odd occasion we have had any queries or issues we have always received an immediate response/resolution.
We look forward to working with them for many more years to come and would not hesitate in recommending them.
John Evans | Communications Director
"BIG Insurance have used Smart Connect since 2003. We have found them very efficient and reliable with problems always being solved promptly. With our various system upgrades they've been knowledgeable and met our business requirements with a solution at competitive prices with comprehensive maintenance programmes. Our system is reliable, calls are consistently cheaper and our reporting system is detailed but easy to use. We would have no hesitation in recommending them and indeed have done so."
Jason Hicks | Director
"We have used Smart Connect for many years as providers of both our telephone system and landline access for telephone and data traffic. Throughout that time Smart have been very efficient and helpful in dealing with any queries and in making upgrades and changes to our system. In spite of numerous requests we have never been tempted to change suppliers and would happily recommend them."
Stephen Frost | Owner
"Having recently relocated the business we were looking for a company to support our telephone system. After an online search we approached various companies, but chose Smart Connect as it was clear after a short phone call that they knew their "stuff".
After the first call out, they were proactive in their help and support, subsequently they've been instrumental in the development of our telecoms. I like their hands on approach and all of their staff are helpful, friendly and well trained."
Jeff Sexton| Managing Director